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Our telephone report to utility offices gets quick results.

At times we are working cooperatively with another church, an agency or human services office.  We may pay only a portion of what is needed.

By reporting this to the utility office, they note their customer's record.  Then when another agency inquires about the amount still needed our "payment" is reflected in the unpaid balance due.

So if the total unpaid amount  is $150 and In His Name has promised $60.00,  an other agency can know that $90.00 is still needed.

Recently a Human Services case worker called In His Name to tell us that her office would pay $100.00 of her client's bill.  She already had informed the utility office.  Then our worker telephoned the utility about our additional payment of  $54.00.  The clerk said an order would immediately be issue to restore their customer's service.

 How Utility Offices Cooperate 

With In His Name Ministries.

When we decide to pay part or all of a utility or rental payment, we call the appropriate utility or rental office to report our intention.  That office notes our intention to pay on the customer's account. 

Time may be of the essence.  An example is if on a cold day the utility customer has lost service and has no way to heat her home.  Or the utility office may be preparing to stop service because she cannot pay all of the amount owed. 

Likewise if a person's utility has been turned off, our promise to pay is accepted in the same manner.  Recently when we were collecting money to help a disabled person whose utilities were turned off, the Water Department clerk said, "we will have the service restored within four hours."   Other utilities are not that specific, but in many cases they can restore service the same day.

If you see a web story and determine to send us a check, we hope you will inform us by email.  With your promise to send a check, we can in turn promise to pay the utility office, or rental agency.  There have been instances of action being taken the same day that a story has been put up on the web.